MISSED APPOINTMENTS

SEPTEMBER 2024 – APPOINTMENTS NOT ATTENDED.

AN AVERAGE OF 12.3 HOURS (74 SLOTS) OF APPOINTMENT TIME WAS WASTED DUE TO PATIENTS NOT ATTENDING THEIR PRE-BOOKED APPOINTMENTS.

IF YOU CAN’T ATTEND, CANCEL YOUR APPT VIA THE SMS REMINDER LINK, NHS APP OR BY CALLING US. SMS REMINDERS OCCUR 1 WEEK BEFORE AND 1 DAY BEFORE YOUR BOOKED SLOT (FACE TO FACE ONLY).